hvv custom: Discover the assistance app for accessibility in public transport

The visit will showcase an important new tool to improve the customer journey through public transport for visually and hearing impaired people. Through the hvv custom app, passengers with visual and hearing impairments receive dynamic passenger information at the bus stop and in the vehicle. Participants can expect a bus ride during which the functions of the app and the connection to the bus control centre will be demonstrated. Members of the Hamburg Association for the Blind will be involved in the technical visit.

Good info to know: The app was developed in cooperation with more than 70 visually and hearing impaired test users. It can be also used as a white label solution by other operators and authorities. Attention: Be prepared to walk and do bring your smartphone.

How to Join:
Technical visits have a limited number of places. Once you register for the UITP Summit with an Exchange or Expertise pass, you will receive an email where you can reserve your place.