HAMBURGER VERKEHRSVERBUND GmbH

Network and service planning
Travel information and passenger experience
Travel planner and mobility platform

One ticket, one pricing system and one integrated network of public transport services – these are the advantages of a transport association and this is the watchword for all our activities. The German Federal states and the local administrative districts, which are charged as the competent public transport authorities with organizing and financing public transport in their areas, set up Hamburger Verkehrsverbund (hvv) GmbH to implement this task. Today, we are responsible for managing the entire palette of local public transport on behalf of three federal states, eight administrative districts and almost 30 public transport operators. That includes all services by bus, harbour/river ferry and rapid transit - (U-, S-, A-Bahn) or regional rail (R-Bahn).

Product description

As traditional bus stops offer little value beyond waiting, and are often not embedded in a greater mobility network, we offer a vision which is transforming a traditional bus stop into a smart, connected mobility touchpoint. We revolutionize the passenger experience by adding real-time information, multimodal sharing, and seamless digital integration. At the core is an interactive, AI-powered avatar that provides travel assistance, personalized route recommendations, and service updates. Our future-ready result enhances the passenger experience and accelerates the mobility transition. Also, the mobility touchpoint provides features regarding accessibility and security in public spaces, which enhances the passenger experience even further.