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DB VERTRIEB GmbH

  • Artificial intelligence (AI)
  • Payment and ticketing
  • Travel information and passenger experience

People at the center, the environment in focus – that’s what drives us at DB Vertrieb GmbH. With our expertise and all our resources, we make public mobility as simple, comfortable, and accessible as possible. Whether it’s digital ticket validation, ticket sales at vending machines, personal advice at our travel centers, or innovative solutions like our virtual assistant DB Kiana – we ensure seamless access to public transport and make mobility an experience for everyone. We rely on streamlined, efficient processes and work closely with transport companies. Together, we develop new sales approaches and continuously optimize existing solutions in the field – always with the goal of improving the customer experience.

Product description

DB Kiana: virtual Assistance Kiana is the artificial intelligence for public transport. She assists passengers 24/7, regardless of opening hours and locations. Multilingual, she currently supports German and English, with more languages to follow.

Exhibitor events: