Hall Hall A1 - Stand: A1500
Date & Time June 17 2025, 09:00

Virtual Assistence in Public Transport

Artificial intelligence (AI)
Payment and ticketing

People are indispensable. But what happens when people are not available? In 5 years' time, no customer will accept waiting in a queue or on a hotline. We have set out to find a solution. Our virtual assistant DB Kiana!

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D-Ticket: Selling the Future with Yesterday’s Tools?

The Deutschlandticket has fundamentally changed public transport sales – through infrastructure shifts, new revenue models, and evolving customer expectations. At...

Hall A1 - Stand: A1500

Wednesday June 18, 15:00

Artificial intelligence (AI)

Payment and ticketing